A Jotform alternative for collecting client documents
Jotform is a general form builder: one form, the same questions for everyone. Intake is built around the client instead. Each client gets their own checklist of documents, forms, signatures and payments, reminders go out until it's all in, and AI checks each upload is the document you asked for. If you mostly need public forms, Jotform does more. If you spend your week chasing clients for paperwork, Intake fits the job better.
Feature comparison
Based on Jotform's public pricing and feature pages, checked September 22, 2026.
| Intake | Jotform | |
|---|---|---|
| Per-client document checklist | Yes | No |
| Clients upload without creating an account | Yes | Yes |
| Automatic reminders until it's done | Yes | Scheduled emails to a fixed recipient list |
| AI checks each upload is the right document | Yes | No |
| Fillable PDFs with e-signature | Yes | Yes |
| Collect a fee with the request | Stripe (1% platform fee) | Stripe, PayPal, Square and more |
| Appointment booking in the form | Yes | Yes |
| Public REST API + webhooks | $19/mo plan and up | Yes |
| Works from Claude / ChatGPT (MCP) | $19/mo plan and up | Yes |
| Your logo and colors | $19/mo plan and up | Remove Jotform branding on paid plans; white label on Enterprise |
| HIPAA BAA | On request | Gold plan ($99/mo yearly) and up |
| Free plan | Up to 10 clients | 5 forms, 100 submissions/mo |
| Paid plans from | $19/mo | $34/mo yearly ($39 monthly) |
Jotform pricing
| Starter | Free | 5 forms, 100 submissions/mo, 100 MB uploads |
| Bronze | $34/mo yearly, $39 monthly | 25 forms, 1,000 submissions/mo, 1 GB uploads |
| Silver | $39/mo yearly, $49 monthly | 50 forms, 2,500 submissions/mo, 10 GB uploads |
| Gold | $99/mo yearly, $129 monthly | 100 forms, 10,000 submissions/mo, 100 GB uploads, HIPAA |
| Enterprise | Custom | Multiple users, white label. Every plan below this is one user. |
Intake is free for up to 10 clients, $19/month for Professional (unlimited clients), or $49/month for Team with 3 seats. See Intake pricing.
When Jotform is the better choice
- You need public-facing forms: lead capture, event signups, surveys, order forms.
- You want thousands of templates and deep conditional logic.
- You take payments through a gateway other than Stripe, like Square or Authorize.Net.
When Intake is the better choice
- Each client owes you a different set of documents and you want to see what's still missing.
- You want reminders sent until the client finishes, not on a fixed schedule to a fixed list.
- You want uploads checked: AI flags a bank statement uploaded where a W-2 should be.
- More than one person at your firm needs access. Intake Team is $49/month for 3 seats; Jotform needs Enterprise.
- You'd rather not have forms lock when you hit a monthly submission cap.
Frequently Asked Questions
Got questions? We've got answers.
Yes. Add a file upload field and share the form. What it doesn't do is track, per client, what's still missing or check that the right file came in, so for recurring document collection you end up checking uploads by hand and emailing people. Intake gives each client their own checklist and follows up for you.
Intake is free for up to 10 clients and $19/month for unlimited clients. Jotform's paid plans start at $34/month billed yearly, with caps on submissions, form views and upload space. For a handful of simple public forms, Jotform's free plan is the better deal.
Yes. Both have official MCP servers. With Intake you can ask Claude to create a client, build a request, send it, and tell you what's still missing. See the MCP docs.
If you need a BAA, sign up free and send us a request with the feedback button in the app. We'll be in touch.
Sources
- https://www.jotform.com/pricing/
- https://www.jotform.com/help/541-how-to-set-reminder-emails-for-your-forms/
- https://www.jotform.com/hipaa/faq/
- https://www.jotform.com/developers/mcp/
- https://www.jotform.com/enterprise/white-label/
Something out of date? Tell us at [email protected] and we'll fix it. More comparisons.
Stop Chasing Clients for Documents
Send one link. Clients fill out your forms, sign, pay, and upload. You get notified when it's done.
Send Your First Request Free10 clients free forever. No credit card.